App Maintenance & Support
Ongoing OS upgrades, dependency updates, crash triage, and store policy compliance for existing apps.
- Annual
- OS upgrade cycle covered
- Tracked
- Certificate expiry monitored
- Monthly
- Stability reporting
About app maintenance & support
Mobile apps decay faster than websites. Two OS releases a year, deprecated APIs, expiring certificates, and shifting store policies mean an untouched app becomes unpublishable surprisingly quickly.
The annual upgrade cycle
Each iOS and Android release brings API changes, new permission models, and updated store requirements. We schedule this work in advance of enforcement deadlines rather than reacting to a rejection or delisting notice.
Crash triage against real data
We monitor crash-free rates by release and device, prioritising by user impact rather than by whichever bug was reported most loudly. A crash affecting two percent of sessions on a common device matters more than an edge case on rare hardware.
Certificates and credentials
Signing certificates and provisioning profiles expire, and an expired certificate can block releases at exactly the wrong moment. We track expiry dates as part of the service.
What the engagement includes
Annual OS upgrade support
API migrations and testing ahead of each major release.
Dependency & SDK updates
Third-party libraries kept current and security-patched.
Crash monitoring & triage
Crash-free rate tracked by release and device.
Store policy compliance
Data safety, target API level, and permission rules maintained.
What you get
The measurable results this service is accountable for.
- OS upgrades handled before enforcement deadlines
- Crash triage prioritised by real user impact
- Store policy compliance maintained continuously
- Certificate and profile expiry tracked
- Predictable maintenance cost instead of emergency rebuilds
A process without surprises
Clear checkpoints at every stage, so you always know what is shipping and when.
- 1
Onboarding audit
Current versions, dependency health, crash rates, and certificate expiry recorded.
- 2
Stabilisation
Outstanding upgrades, security patches, and top crashes addressed.
- 3
Routine maintenance
Scheduled updates, monitoring review, and policy tracking.
- 4
Reporting
Monthly report on stability, work completed, and upcoming deadlines.
What is included at each tier
Engagements scale with your stage. Every tier includes everything below it.
| What's included | Starter | Growth | Enterprise |
|---|---|---|---|
| Dependency & SDK updates | Included | Included | Included |
| Crash monitoring | Included | Included | Included |
| Store policy compliance | Included | Included | Included |
| Annual OS upgrade support | Not included | Included | Included |
| Priority response SLA | Not included | Not included | Included |
Sectors we work in
We work to enforcement deadlines and track certificate expiry, so releases are never blocked by something predictable.
Common questions
Do you maintain apps you did not build?
How often does an app need updating?
More mobile app development services
Ready to talk about app maintenance & support?
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